About My Order

Due the increasing volume of orders we are currently experiencing, we have temporarily moved the majority of our customer service into the shipping department. We have decided that this was the best course of action, knowing how important it is that our customers receive their appliance parts as soon as possible. Unfortunately, this means that we may not be able to respond to your email right away, although we are striving to answer all inquiries within 24hrs or less.

We encourage you to use the information and polices we’ve provided on our site to answer your questions, if possible. If you are unsure where to find the information you’re looking for, you can use our search to look for terms such as ‘order cancellation’, ‘returns’, ‘shipping’, and you will see all the pages on our site that mention that term. If you cannot find the information you’re looking for and still need to contact us we will respond to your inquiries as soon as possible.

Thank you, for your understanding!

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